The user account management endpoint provides functionality to unlock a user account. For information about how to configure account lockout for MFA actions, see MFA Settings.

Account state data model

Property Type Required? Mutable? Description
account.canAuthenticate Boolean Required Mutable Indicates whether the user can authenticate. If the value is set to false, the account is locked or the user is disabled, and unless specified otherwise by the administrative configuration, the user will be unable to authenticate.
account.lockedAt Date N/A Read-only The date-time the specified user account was locked. This property might be absent if the account is unlocked or if the account was locked out automatically by failed password attempts.
account.secondsUntilUnlock Integer Optional Read-only The number of seconds until the user’s account is unlocked. This property is absent if the account is unlocked, or if it will not automatically unlock (and must be unlocked by an administrator).
account.status String Required Mutable The account locked state. Options are LOCKED and OK.
account.unlockAt Date Optional Mutable The time the specified user account will be unlocked. This property is absent if the account is unlocked, or if it will not automatically unlock (and must be unlocked by an administrator).