Active identity counts gather information about identities that have completed one of the following actions successfully during a specified period of time:

Authentication

The identity has completed at least one authentication flow successfully.
Password check

The identity has completed at least one password check successfully.

This service uses authentication and password-evaluation user events to determine whether an identity is active within a specified sampling period.

Currently, the active identity count does not return product-specific counts (such as, for PingOne SSO, MFA, or Protect), nor does it count active users when DaVinci is used.