Update a PingID SDK app's configuration

  1. Log in to the admin web portal.

  2. Select Applications > PingID SDK Applications.

  3. Select the Down arrow icon to the right of the app you want to configure, to expand the view. Click the Pencil icon in the right margin to edit the app’s settings.

  4. Click the Pencil icon to the right of the app name, to change the name that appears in the application list. The system checks that there are no other apps registered for this organization with the identical name.

    Select Save to save your changes.

  5. Select the Integration tab to view the iOS and Android connection settings for the app. Click the Pencil icon in the right margin, to edit the settings.

    • iOS: You can upload and associate separate certificate files, for the SANDBOX and for PRODUCTION. When uploading a certificate file, a prompt appears for the CERTIFICATE PASSWORD. By selecting the Eye icon toggle, you can choose whether the password will be displayed on the screen, or masked.
    • Android: Both of the connection details fields, SENDER ID and API KEY, may either be left blank, or both must be filled. Select Save to save your changes.
  6. Select the Configuration tab to view the app’s PingID configuration settings. Click the Pencil icon to edit the settings.

    • DEVICES:

      • DEVICE SELECTION:
        • Default to Primary is the default option for users to be automatically authenticated with their primary device.

        • Prompt User to Select for users to receive a prompt on each authentication to choose the device to use.

      • MAXIMUM ALLOWED DEVICES:
        • You may determine the MAXIMUM ALLOWED DEVICES that each user can have. The default value is 5, the minimum is 1, and the maximum value is 15. The user will not be able to add more devices for authentication than the maximum number that was configured. Assuming that Prompt user to select was chosen, this is the maximum number of devices the user will see listed, and be able to choose from, for authentication.
    • AUTHENTICATION:

      • ONE-TIME PASSCODE FALLBACK:
        • Enable (default):

          Upon mobile app response timeout, the user will be presented with the OTP input screen, and may use OTP to authenticate.

        • Disable:

          Upon mobile app response timeout, the user will not be able to authenticate using OTP as an alternative.

    • MULTIPLE APPLICATION SDK:

      • VERIFY DEVICES USING APPLE/ANDROID PUSH SERVICE: Select Enable to use the Apple or Android push server to provide extra verification during authentication. This is the default setting.
      • PAIRING KEY LIFETIME: Set the duration of validity in minutes, hours or days for a manual pairing key, before it expires. The default is 48 hours, and the maximum is 31 days.
    • ALTERNATE AUTHENTICATION METHODS:

      • EMAIL:

        The default setting is Disable.

        Select Enable to permit users to authenticate via email. When EMAIL is selected, a one time passcode will be sent to the user’s email address.

      • SMS:

        The default setting is Disable.

        Select Enable to permit users to authenticate via SMS. When SMS is selected, admins have the option to configure the daily limit for users’ SMS authentications:

        • DAILY USED SMS LIMIT: 1-50: (default = 15).

          Configure the number of SMS authentication requests a user may receive and respond to each day.

        • DAILY UNUSED SMS LIMIT: 1-50: (default = 10).

          Configure the number of SMS authentication requests a user may receive and not respond to each day.

  1. Select Save to save your changes.

  2. In Applications > PingID SDK Applications list, select the gray/green toggle to the right of your app to Enable or Disable it.